If you suspect a natural gas leak, immediately call the TransGas 24-hour emergency line at 1-306-777-9800.
This number is also posted on all of our gas line marker signs.
The natural gas in many transmission lines is not odourized with the additive that gives the gas a sulpher or rotten egg smell. If there is a leak, you may not smell the scent of rotten eggs.
While they rarely occur, here’s how to spot a possible leak:
- A steam-like cloud in the air or a frost-like appearance on the ground when the temperature is above zero
- Discoloured plants or dead/dying vegetation along the right-of-way
- Dirt blowing up from the ground
- Bubbling water in wet areas
- If you hear an unusual hissing, whistling or roaring noise, there may be a natural gas leak
- You may smell an odour similar to diesel fuel, light oil or propane
How We Respond
In the event of a natural gas emergency, our personnel will:
- Respond to the suspected site immediately
- Assess the source of the problem and make sure the site is cleared of anyone whose safety may be at risk
- Communicate with affected customers and advise of the resolution plan
Are you an emergency responder? Learn more about how to safely respond to an incident involving natural gas.