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On February 25, select customers will receive an email invitation to participate, on behalf of their company, in the annual TransGas Customer Satisfaction Survey. The online survey will ask questions with respect to the service TransGas provided from April 2020 to mid-February 2021. TransGas strives to provide the best possible services for its customers. Responses to this survey are invaluable, as they will help us to maintain high levels of service and identify areas in which we can improve customers' experience with TransGas. Insightrix Research Inc. (Insightrix) is once again conducting...

POTENTIAL RESTRICTION Start Date: Gas Day July 5, 2021 End Date: Unknown TC Energy is currently an experiencing an outage to their compressors stations in the Upstream James River (USJR) area reducing our Cold Lake and Unity Border receipts. Potential exists that NIT to TEP Customers may be restricted starting Gas Day July 5, 2021. TransGas will be working diligently to minimize the impact to NIT to TEP shippers and will update shippers by the evening of Friday, July 2, 2021. Please check your email inbox for updates on this potential restriction. Thank you for your cooperation. If you have...

TransGas held four virtual sessions during the month of October to update customers on upcoming changes and provide information related to our services. One of the topics discussed was changes to the Roll Through process (see slide 15 of our presentation). We are pleased to inform you that beginning November 21, 2021, the Roll Through will occur over the last 10 days (or less) of the month. This means the Previous Monthly Shipper Account will be rolled into your Daily Shipper Account over the last 10 days of the month (or less) rather than on the last day of the month. In addition, a new Roll...