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Customer Dialogue

Learn more about Customer Dialogue and find highlights from quarterly discussions held between TransGas and the panel of customers.

Delivery Transportation less than 24,300 GJ per year will be fulfilled by SaskEnergy (changes to TransGas D-51.0 rate class)

TransGas continually assesses its service offerings in support of the needs of our customers and the natural gas market in Saskatchewan. After careful consideration, TransGas has determined that firm contracted gas delivery for low volume sites is better matched to SaskEnergy’s services. As a result, new services and changing contracts that are expected to flow fewer than 24,300 GJ per year will be fulfilled by SaskEnergy. Customers currently utilizing TransGas’ low volume firm delivery service (D-51.0 rate class) have been grandfathered and are permitted to continue receiving the service...

Excess Injection & Excess Withdrawal Service Process Change

To ensure the fair access to Excess Injection and Excess Withdrawal Services, TransGas is implementing a change, effective immediately, to align with other TransGas Interruptible Services. The new process and evaluation method for TransGas’ Excess Injection and Excess Withdrawal Service is as follows: Requests for Excess Injection/Withdrawal Service must be requested by customers the same day it is to be used other than: a. Requests for a weekend/holiday are to be sent on the business day preceding the start of the weekend/holiday (e.g. Friday requests can include requesting Service for Friday...