Over-consumption Procedure

This procedure applies when there is over‐consumption by Delivery Transportation Customers during periods when TransGas has placed a delivery Service curtailment on the TransGas System. For the purposes of this procedure, “curtailment” refers to the reduction in availability of interruptible (IT) service by TransGas.

Over‐consumption occurs if consumption by D‐11 Intra‐Provincial Delivery customers (Customers) at a meter is in excess of its Firm contracted volume (“Over‐consumption”) during and Interruptible Curtailment. The following procedures are in effect during an Interruptible Curtailment to ensure that fair and equitable Service is provided to all Customers in the restricted area:

  1. TransGas will notify Customers that Interruptible delivery Service has been curtailed.
  2. Immediately after the curtailment commences, customers flowing Interruptible will incur a fee on the Over‐consumption equivalent to the following: The D‐19 IT rate, multiplied by a factor of 10.
  3. If Over‐consumption continues at the meter(s) for two gas days, TransGas will notify a Customer’s Corporate Officers of the Over‐consumption. The notification will inform the Corporate Officer that the action is negatively impacting the safety and operation of the TransGas system, that the Customer’s action is incurring financial costs for the Customer, and that it may result in discontinuation of Service if not immediately addressed.
  4. If Over‐consumption continues after TransGas has communicated with Corporate Officers, TransGas will notify the Customers at the meter(s) that TransGas may take whatever steps it determines necessary to reduce the Over‐consumption, including a safe and orderly shut‐in of the meter station.

TransGas will not be liable for any damages or losses (including loss of profits or revenue) a Customer may incur or sustain as a result of its failure to reduce its Over‐consumption. TransGas may change procedures from time to time. Please refer to the TransGas website to view current procedures.

For further information regarding the Over‐Consumption Procedure, please contact your Key Account Manager.